Objectives: The research objective is to analyze the public services with information technology in the strategic digital city context.
Theoretical Framework: Concepts based on the themes: strategic digital city; public services with information technology; and conceptual relationships.
Method: The research methodology included a case study in the city of Curitiba, considering the research protocol with 1 construct and 3 variables.
Results and Discussion: The results show that the city of Curitiba has 25 services with information technology, in which 20% were associated with thematic construction, 16% with thematic health, 12% with thematic municipal and urban services, 8% with thematic mobility and transit, and 4% with thematic trade, communication, education, sports, security and work. The conclusion highlights that a strategic digital city project, as an innovative urban management model, can assist in the planning of strategies, the design of public services and the integration of information technology resources, considering the participation of citizens, which corroborates for more adequate and sustainable urban management in cities.
Research Implications: Contemporary cities, in addition to being considered physical spaces, require digital infrastructure for functioning, through the use of information technology resources, considering the social and environmental approaches.
Originality/Value: The concept and model of strategic digital city projects are original and of adequate value to the citizens quality of life.